FlutterHall Cookie Policy

At FlutterHall, we use cookies and similar technologies to make flutterhall.com work properly, to keep your account secure, and to improve your overall experience with us. This Cookie Policy explains what cookies are, how we at FlutterHall Casino use them, and what choices you have regarding their use. By continuing to browse or play at Flutter Hall, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our platform. We at FlutterHall also use similar tracking technologies such as web beacons, pixels and local storage to achieve similar purposes across our desktop browser, mobile browser and progressive web app versions.

Why FlutterHall Casino Uses Cookies

We rely on cookies for several important reasons. Our Flutter Hall platform uses them to keep you logged in, to remember your language and currency settings, and to ensure that our games, including slots, live casino, roulette, blackjack and baccarat, load and function correctly. Here at FlutterHall, we also use cookies to detect fraudulent activity, prevent duplicate accounts, and comply with our KYC and anti-money laundering obligations.

Types of Cookies We Use

  • Strictly necessary cookies: these allow us to operate FlutterHall casino online, including secure login, session management and basic site navigation
  • Functional cookies: we use these to remember your preferences, such as language (English or Dutch) and display settings
  • Performance and analytics cookies: our FlutterHall team uses these to understand how players use our site so we can improve performance and fix technical issues
  • Advertising and affiliate cookies: these help us and our affiliate partners, including Avis Partners, measure the effectiveness of marketing campaigns and attribute new sign-ups correctly
  • Security cookies: we use these to detect unusual account activity, overlapping IP addresses, or attempts to use a VPN, which is not permitted on our platform

How We at Flutter Hall Use Cookie Data

Our FlutterHall systems use the information gathered through cookies to personalise your gaming experience, display relevant bonuses and promotions, and ensure that our welcome package, reload bonuses and VIP Club offers are presented correctly based on your account status. We also use cookies to remember whether you have accepted our terms and to support our responsible gambling tools. At FlutterHall Casino, we never sell cookie data to unrelated third parties.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, such as payment processors, game providers (including KA Gaming, BGaming, Evoplay, Betsoft and others), and analytics or marketing partners. These third parties may set their own cookies subject to their own privacy and cookie policies. We at FlutterHall do not control these third-party cookies directly, but we carefully select partners who maintain appropriate data protection standards.

Cookies and Our Bonuses and Promotions

We use cookies to track your participation in our promotions, including the Monday Reload, Infinite Wednesday Reload, Friday Reload, Saturday Free Spins, Daily Boost, Monthly Reload, Lucky Box, Lucky Spin and our weekly cashback offers. Our FlutterHall platform relies on this information to ensure bonus codes such as FH1, FH2, FH3, MONDAY, WILD, FRIDAY, PROMOSLOT, DAILYBOOST and RELOAD100 are applied correctly to your account and that wagering requirements are tracked accurately.

Security, Fraud Prevention and VPN Detection

We at FlutterHall use cookies and device identifiers as part of our security measures to detect overlapping accounts, suspicious login patterns, or the use of VPN services, which is strictly prohibited on our platform. If we identify overlapping IP addresses between accounts or evidence of VPN use, we reserve the right to take appropriate action, which may include the confiscation of funds, in line with our terms and conditions.

Managing Your Cookie Preferences

You have the right to control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect your ability to use certain features of FlutterHall casino online, including staying logged in, receiving personalised bonuses, or accessing certain games smoothly. Our Flutter Hall support team is available 24/7 via live chat, e-mail and our FAQ and Help Center if you need assistance adjusting your settings.

How to Control Cookies

  • Adjust your browser settings to block or delete cookies at any time
  • Use private or incognito browsing modes when visiting Flutter Hall login pages
  • Review your browser's built-in privacy tools to manage third-party cookies
  • Contact our support team at [email protected] if you have questions about our cookie practices

Cookies on the FlutterHall App and Mobile Experience

Whether you access us through a desktop browser, mobile browser, or our progressive web app, we at FlutterHall Casino apply the same cookie standards to ensure consistency and security. If you use the flutterhall app or browse via mobile, cookies and similar technologies help us remember your login details, display the correct currency (EUR or GBP), and present games and promotions relevant to your region, including the United Kingdom, Netherlands and euro area.

Data Protection and Your Rights

We are committed to protecting your personal data in accordance with applicable data protection laws. Information collected through cookies may be processed alongside other account information, including KYC documentation, to verify your identity and comply with our regulatory obligations. You may request further information about how we process cookie-related data, or exercise your data protection rights, by contacting our support team.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically. Continued use of FlutterHall casino uk services after any changes are posted constitutes your acceptance of the updated policy. If you have any questions about how we use cookies, please reach out to our team at [email protected], and we will be happy to assist you.